Technology Services

To suggest additions, please email Joshua Klingbeil at it.director@wvls.org.

IT Help Desk

Create Help Desk Ticket

Contact the WVLS Tech Team at help@librarieswin.org.

 

LibrariesWIN Status Page

Check to see if internet services are down or if connectivity to Sierra is disrupted.

FAQs

Frequently Asked Questions, Sierra, Deep Freeze and Faronics Installation Guides, Computer Purchasing Guide, and more!

Dashboard

View your library’s WIFI statistics. Daily, Weekly, Monthly, Yearly report options.

Technology Budget Resources

Computer counts are based on previous year and are for reference.  A request for computer count validation goes out each year prior to invoicing.

LibrariesWIN Services

Lean WI is the partnership between WVLS and Indianhead Federated Library Service (IFLS). WVLS and IFLS tech teams have combined their teams’ expertise to provide an excellent service package know as LibrariesWIN. LibrariesWIN services are provided at no extra cost above via member dues.

  • One help desk ticket platform for two systems
  • Deep Freeze & Anti-virus
  • Email
  • Technology Consultation
  • Network support: Routers, Switches
  • Website design and hosting
  • Mobile Hot Spot test devices

See the LeanWI Service Chart for more information.

WVLS Consultation

Technology planning and consultation, including budget planning, is a valuable part of your library’s Library System Membership Benefits.

Please contact help@librarieswin.org with any questions related to services or budget planning.

2016 WVLS Technology Services Survey

The WVLS Technology Team gathered feedback from WVLS member libraries on technology support services to develop a plan for services and technology training in the future.

WVLS Technology Plan 2013-2018

This strategy guide is intended to be a multi-purpose reference. It supports the annually updated Wisconsin Valley Library Service system plan, prescribing mechanisms to meet the goals expressed in that document which imply or expressly demand the need for information technology support. It is also a guide for Information Technology department members, presenting a clear picture of the system’s immediate and long term goals and identifying the means by which to achieve them.

WVLS Digital Lites: Technology

2018 Best Apps and Websites for Teaching and Learning from AASL

Best Apps For Kids & Parental Guide to Mobile Apps Featured

Libraries Rock! Makerspace Kits Perfect for this Summer

Karaoke Machines, Amazon Echo and More Can Be Lent to Your Library

FBI Advising U.S. Citizens to Reboot Routers

Resources, PSA, Shares the Importance of Router Security

WAPL Conference Recap: Apps and Beyond

Kris Turner Shares Apps Useful for Library and Patron Uses

“Tech Days” Workshops Coming This Fall

Six Opportunities Will be Available to Attend a Full Day Workshop

WVLS Technology Initiatives

LibrariesWIN Services Status Updates

Subscribe to receive automatic email and text updates on the LibrariesWIN Services Status Page. 

Stay up-to-date as issues arise with automatic email updates as problems are diagnosed, monitored, and resolved.

Sprint Pocket Wifi

WIFI Hot Spot Update: Sprint vs. Mobile Beacon

There are two options for mobile hot spot services. Mobile Beacon vs. Sprint services. WVLS and Indianhead Federated Library System (IFLS) have three Sprint Moble Hot Spots availabe for your library to test in your community.

Interested? Contact the Technology Support Services team by emailing help@librarieswin.org.

WVLS Logo

Wisconsin Valley Library Service
300 N 1st Street
Wausau, WI 54403
715-261-7250

LibrariesWIN Status Page

Check to see if internet services are down or if connectivity to Sierra is disrupted.