Technology Services

  • Email the Technology Support Helpdesk at help@librarieswin.org
  • Technology Budget Resources
  • Technology Digital Lites Posts
  • IT Help Desk, LibrariesWIN Status Page, FAQs, WIFI Statistics
  • LibrariesWIN Services
  • Technology Initiatives & Resources

To suggest additions, please email Joshua Klingbeil at it.director@wvls.org.

Technology Budget Resources

WVLS Digital Lites: Technology

Be Skeptical: The Wisconsin Senior Guide

Being skeptical is one of the many things we can do to help keep our information private in an age of scams, phishing, and hacking. Share the Wisconsin Senior Guide with your patrons as a guide for cyber security and being skeptical.

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2018 Technology Planning Guide now available

The WVLS Technology Planning Guide for 2018 (with 2019 and 2020 forecasts), is now available.

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SYNC: Free Teen Audiobook Downloads for Everyone

SYNC, sponsored by AudioFile Magazine, is a free summer audio book program for teens 13+ that delivers titles through the OverDrive app.

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Receive LibrariesWIN Technology Status Updates Via Email and Text

In “Network Down” situations it is important to sign up for text notifications using cell phones to stay up to date as the WVLS Tech Team discovers and resolves technology issues.

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The Wisconsin Digital Projects Toolkit is now available!

This free series of five short courses is designed to provide basic digitization education and support for Wisconsin libraries and cultural heritage institutions.

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IT Help Desk

Contact the WVLS Tech Team at help@librarieswin.org.

 

LibrariesWIN Status Page

Check to see if WVLS servers are down or if Sierra is experiencing issues.

 

FAQs

Frequently Asked Questions, Sierra, Deep Freeze and Faronics Installation Guides, Computer Purchasing Guide, and more!

WIFI Statistics

View your library’s WIFI statistics. Daily, Weekly, Monthly, Yearly report options.

 

Technology Resources

LibrariesWIN Services

Lean WI is the partnership between WVLS and Indianhead Federated Library Service (IFLS). WVLS and IFLS tech teams have combined their teams’ expertise to provide an excellent service package know as LibrariesWIN. LibrariesWIN services are provided at no extra cost above via member dues.

  • One help desk ticket platform for two systems
  • Deep Freeze & Anti-virus
  • Email
  • Technology Consultation
  • Network support: Routers, Switches
  • Website design and hosting
  • Mobile Hot Spot test devices

See the LeanWI Service Chart for more information.

WVLS Consultation

Technology planning and consultation, including budget planning, is a valuable part of your library’s Library System Membership Benefits.

Please contact help@librarieswin.org with any questions related to services or budget planning.

2016 WVLS Technology Services Survey

The WVLS Technology Team gathered feedback from WVLS member libraries on technology support services to develop a plan for services and technology training in the future.

WVLS Technology Plan 2013-2018

This strategy guide is intended to be a multi-purpose reference. It supports the annually updated Wisconsin Valley Library Service system plan, prescribing mechanisms to meet the goals expressed in that document which imply or expressly demand the need for information technology support. It is also a guide for Information Technology department members, presenting a clear picture of the system’s immediate and long term goals and identifying the means by which to achieve them.

WVLS Technology Initiatives

 

LibrariesWIN Services Status Updates

Subscribe to receive automatic email and text updates on the LibrariesWIN Services Status Page. 

Stay up-to-date as issues arise with automatic email updates as problems are diagnosed, monitored, and resolved.

WI DPI Coding Initiative MS

Coding in Libraries

The Coding Initiative in Wisconsin Public Libraries is underway, and DPI has put together an introductory video for the Coding Initiative.

  • No-tech, low-tech, and high-tech programs introduce coding to all ages! Check out the WisCode Literati website for ideas.
  • Borrow WVLS makerspace kits to introduce coding (Dash and Dot, littleBits, and more!)?
  • Try free coding websites that simplify coding for k-12 students like Code.org or Scratch.mit.edu?

Sprint Pocket Wifi

WIFI Hot Spot Update: Sprint vs. Mobile Beacon

There are two options for mobile hot spot services. Mobile Beacon vs. Sprint services. WVLS and Indianhead Federated Library System (IFLS) have three Sprint Moble Hot Spots availabe for your library to test in your community.

Interested? Contact the Technology Support Services team by emailing help@librarieswin.org.

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Wisconsin Valley Library Service

300 N 1st Street

Wausau, WI 54403

715-261-7250