Inclusive Services

What does it mean to be Inclusive?

Wisconsin public libraries are places where everyone should be safe, welcomed, and respected in experiences such as
(but not limited to):

  • Arrival at the building (transportation, physical accessibility, signage, hours of service, greetings by library staff)
  • Intersections with library policies (getting a library card, using a computer, paying a fine)
  • Perusal, use, and request of library materials (navigating the aisles, accessing Wi-Fi, individual privacy, diversity
    of collection)

Continue Reading this Statement from the Division of Libraries and Technology (May 25, 2017). 

Inclusive Services Assessment Guide

The Inclusive Services Assessment and Guide for Wisconsin Public Libraries was produced by the Public Library Development Team.

Participants in the inaugural 2018 Inclusive Services Institute developed this self-assessment tool and guide so that libraries are better able to evaluate the inclusivity of their spaces, programming, services, and administrative operations.

Download Inclusive Services Assessment Guide.

Highlighted Resources

Resources for the Blind

The Wisconsin Talking Book and Braille Library provides books and magazines in two formats: braille and audio recorded books. The library also lends audio-described DVDs and equipment.

National Library Service for the Blind and Physically Handicapped (NLS) also serve the blind, as well as those with impaired vision, physical limitations, and reading disabilities.

Programming for Aging Populations

The Creative Aging Toolkit for Public Libraries is a free, online resource for librarians. It offers access to information about aging and libraries, creative aging research, and best practices in the field. The toolkit contains insights, tips, tools and templates to be used when planning, implementing and sustaining successful programs.

Library Accessibility Toolkits

The American Library Association’s Division of Reference and User Services Association (RUSA) has made available 16 Library Accessibility Toolkits to help better serve patrons. These toolkits were developed to help library professionals understand the challenges and opportunities presented by issues of equitable access for library users. Issues include

  1. users with mental health issues 
  2. users with learning and/or attention issues
  3. users with developmental disabilities
  4. users with sensory disabilities
  5. users with service animals
  6. users who need assistive technology and
  7. users with physical disabilities.
Public and School Library Collaboration Toolkit

Public Library and School Library Collaboration Toolkit

The Public Library and School Library Collaboration Toolkit is itself an example of collaborative planning and effort. The Interdivisional Committee on School/Public Library Cooperation (SPLC) worked for three years to create a resource useful for all librarians and library staff working with children, students, and teens.

Download a PDF of the Public Library and School Library Collaboration Toolkit.

Accessibility Toolbar